Privacy policy

What Information We Collect

We collect two main types of information:

1. Device Information (Collected Automatically)
When you visit our Site, we automatically log technical data about your device and browsing habits.

• What we collect: Your IP address, browser type, time zone, installed cookies, viewed pages/products, referring websites or search terms, and how you interact with our Site.
• How we collect it:
  • Cookies: Data files on your device for tracking and identification.
  • Log Files: Server records of actions, including IP address, browser, and timestamps.
  • Web Beacons/Pixels: Electronic files that record your browsing activity.

2. Order Information (Provided by You)
When you make or attempt a purchase, we collect the details needed to process your order.

What we collect: Your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number.

For the purpose of this policy, “Personal Information” includes both the Device Information and Order Information we collect.

How We Use Your Information

For Order Information:

• To fulfill your orders (process payments, ship products, send invoices/confirmations).
• To communicate with you.
• To screen orders for potential risk and fraud.
• To send you product information or ads, based on your stated preferences.

For Device Information:

• To help screen for risk and fraud (particularly using your IP address).
• To improve and optimize our Site's performance and user experience.
• To generate analytics on customer browsing habits.
• To measure the success of our marketing and advertising campaigns.

How We Share Your Information

We share your data with trusted partners for specific purposes:

Service Providers:

• Shopify: Powers our online store. Read their policy: https://www.shopify.com/legal/privacy.
• Google Analytics: Helps us analyze Site traffic. Read their policy: https://www.google.com/intl/en/policies/privacy/. You can opt out here: https://tools.google.com/dlpage/gaoptout.

Legal and Safety Reasons:

• To comply with laws and regulations.
• To respond to lawful requests (e.g., subpoenas, search warrants).
• To protect our company's rights and property.

Targeted Advertising

What it is: We use your Personal Information to show you ads and marketing we believe you will find relevant. You can learn more about how this works at the NAI's website: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

How to Opt-Out:

Platform-Specific:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

General Opt-Out:

• Visit the Digital Advertising Alliance’s portal: http://optout.aboutads.info/.

Do Not Track

• We do not change our Site’s data collection practices when we see a "Do Not Track" browser signal.

Your Rights (EU Residents)

• Your Entitlements: If you are a resident of the European Union, you have the right to access, correct, update, or delete the personal information we hold about you.
• How to Exercise: To make a request, please use the contact information below.
• Legal Basis for Processing: For EU residents, we process your information to fulfill contracts (like your orders) or for our legitimate business interests listed above.
• International Data Transfers: Please note your information will be transferred outside of Europe, including to Canada and the U.S.

Data Retention

• We will keep your Order Information on file after you place an order unless you ask us to delete it.

Changes to This Policy

• We may update this policy occasionally to reflect changes in our practices or for legal and regulatory reasons.

Contact Us

• For Questions or Complaints: If you need more information or wish to make a complaint, please email us at info@burrandbean.com.